Privacy Policy For Celebrate Communities LLC
Effective Date: April 28, 2025
Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.
1. Information We Collect
Name: We may collect your name when you fill out forms on our website, such as contact requests, showing requests, applications, or reservation forms. This helps us personalize our communication with you.
Email: We may collect your email address to send important updates, respond to questions, or share information about your account or community news.
Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information
We use your data to:
- Deliver text messages and updates related to our services.
- Improve our services and user experience.
- Respond to your inquiries and provide customer support.
- Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
- We do not share your SMS content with third parties or affiliates for marketing purposes.
3. Sharing of Information
We do not sell or rent your personal information to third parties. In some cases, we may share limited information with trusted service providers who assist in delivering our services (like text message platforms), but only to the extent necessary and never for marketing purposes. SMS content is not shared with third parties or affiliates for marketing purposes.
4. Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. The information you provide is not shared or sold to any 3rd party services, and is used solely for the method of communication with every resident at Celebrate Communities LLC.
6. Opt-Out
You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.
7. Contact Us
For questions, please contact us by calling (239) 427-2011, or emailing mail@celebratecommunities.com. You can also visit our contact page for any questions, or concerns.
8. CTIA Compliance
Our service complies with CTIA guidelines. To report concerns or violations, use our contact page.
9. Changes to Policy
10. Terms & Conditions
By using our services, you also agree to our Terms & Conditions. These terms explain how our messaging service works, your rights, and how to opt out. To learn more, view our Terms and Conditions policy.
